Since our environment uses CUPS print queues hosted on Linux servers, we were able to workaround this issue with the following steps in OS X 10.8 (these should work in 10.6/10.7 as well):
- Turn on the local Mac OS X CUPS web interface by going into Terminal. Enter in the command
cupsctl WebInterface=yes
. If this doesn't work, use commandsudo cupsctl WebInterface=yes
. - Open up Safari and enter in http://localhost:631
- Click on Adding Printers and Classes link in the middle column
- Click the Add Printer button in the upper left
- On the Add Printer screen, scroll down to the Other Network Printers section, and select Internet Printing Protocol (ipp) or whatever protocol your queues use. Select Continue.
- In the connection text box, enter in the URL for the print queue.
- On the next screen, name the printer accordingly and click Continue.
- On the next screen, select the Make and Model of the printer. There seems to be a larger list of printers versus the Print & Scan GUI in System Preferences. When done selecting the model click Add Printer.
- Go to System Preferences...Print & Scan... and verify the new printer you created now shows up.
- Click Open Print Queue... and when the queue opens, go to the Printer menu and select Print Test page.
- If all looks good, you can turn off the local CUPS web interface via the Terminal command
cupsctl WebInterface=no
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